Guest / Concierge Services

Our clientele enjoy personal, around-the-clock service; staff are on-site, 24 hours a day.  Clients deserve the best and we deliver.  Allow our team to enhance your vacation with special touches; we will stock your pantry, arrange a limo service from the airport, or even create that perfect romantic atmosphere, just for your arrival – no matter the request, it is our pleasure to be there for you. We go the extra mile to ensure that your stay with Ridge Realty/Rentals is nothing short of extraordinary. Our number one priority is to accommodate you in creating a personalized, dream vacation that is as much stress free as it is memorable.
Each reservation made through Ridge Realty/Rentals includes the following services:
-Secure online payment process via Visa, Discover or MasterCard
-Reservation confirmations and detailed arrival instructions
-No resort fee
-Discount golf
-24-hour check in
-Hassel-free check-in and check-out
-Smoke and pet-free villas
-Complimentary box of Chocolate Macadamia Nuts
-Starter supply of dish/dishwasher soap, paper towels, trash bags, laundry detergent, toilet paper, Kleenex, hand soap, shampoo and conditioner
-Staff and maintenance on site on site 24/7
-Free parking
-Access to Resort-wide complimentary Kapalua® Resort shuttle service
-Free Wi-Fi internet service
-Baby and medical supply rentals
-Free use of private business center for all your work/personal needs
-Emmy award winning photographer on staff for any photo/video needs
-Flowers, champagne, fruit baskets and more delivered upon request

Special Touches
At Ridge Realty Rentals we go the extra mile to ensure that your stay with us is nothing short of extraordinary. We are happy to offer our guests the option to purchase flowers arrangements, leis and gift baskets. All these items can be purchased at the time of check-out and will be waiting for you in your villa upon arrival. Please contact us if you would like to create a custom order. The sky is the limit!

Tropical Flower Arrangements
All arrangements are made with the freshest mixture of tropical flowers and are perfect for those celebrating anniversaries, honeymoons, "babymoons" or just about any occasion. 

Small, Price $70

Medium, Price $104

Large, Price $195

There is no better way to welcome the start of your vacation than with a beautiful, Hawaiian lei!  Orchid leis can be customized to solid purple, white or multi color. Plumeria, tuberose and double orchid leis are also available upon request. 

Orchid Lei, Price $35 (Colors vary between solid purple, white or tri-color)

Gift Baskets 
After a long flight there is nothing more welcoming than a gift basket full of island goodies! Baskets can even be customized to hold your favorite bottle of wine or champagne. 

Hawaiian Goodie Snack Basket, Price $70